In order to develop EFFECTIVE COMMUNICATION SKILL, it is important to develop EFFECTIVE LISTENING SKILLS. Our personal relationships need effective listening skills to face complicated concerns and issues and the same is important in our professional lives as well.
For developing effective listening skills the first step is to be aware of the barriers to effective listening. Once we are aware of those barriers we can start working on eliminating them so as to have long lasting relationships.
Barriers to listening are present in our communication. Anything that stops concentration and allows our mind to wander off the topic must be recognized and eliminated so that a successful and meaningful conversation takes place.
- Filtering: Listening to only selected thing while ignoring others. You listen what you want to hear.
- Distractions: Fidgeting, doodling, yawning or looking around while someone is talking to you.
- Rehearsing: You do not pay attention to listening because you are busy in rehearing what you are going to say.
- Judging: When we stop listening to the other person as we already have made up our mind about them.
- Daydreaming: When we stop listening and allow our attention to wander to other things and not paying attention.
- Identifying: Everything that you hear from the other person reminds you of your own experiences. You start telling about your experience before the other person can finish.
- Advising: You start advising the person and do not hear more than a few sentences.
- Derailing: We tend to derail the topic when we get bored with the topic.
- Mind reading: Instead of paying attention to what is being said, you try to figure out what the person is thinking and feeling.